Frequently asked questions

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Frequently asked questions

Questions about renting

Questions about renting

Would you like to know more about Lento.eu'approach?

My Registration

How to set your Identity Document in your account?

How to register on lento.eu?

What information is needed to register on lento.eu?

Why I cannot find my confirmation email?

Can I change my password or choose a new password if I forgot my password?

What information is needed to create a Lento account as a consumer?

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My Booking

Video: choose location and find arrivals

Video: Check-in process

Video: Night-registry

Video: Move and swap

Video: check-out

Video: Block rooms and PQS price view

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My Home

What are the House Rules?

My Payments

What currency is lento.eu using?

How much does it cost to use lento.eu?

When will I receive the rental invoices of my rented property?

My Rent

What documents do I need to rent a living place?

How can I rent a living place?

Can an employer rent a living place without SNF/AKF certificate?

My Contract

Where can I see my contract(s)?

How can I sign a contract?

Can I sign multiple rental contracts at once?

How do I sign a rental contract as a consumer?